Shipping
Free shipping across India. Every order is tracked.
Metro Cities
3–5 business days
Rest of India
5–7 business days
Remote Locations
7–10 business days
All Orders
Free shipping across India
COD Fee
Flat ₹100 charged on all Cash on Delivery orders
Prepaid
UPI, Cards, Net Banking, Wallets
Cash on Delivery
Available on all orders (₹100 COD fee applies)
Notification
Tracking link sent via email and SMS once shipped
Carrier
Shipped via our trusted logistics partner
Incorrect Address
Incomplete or wrong address provided
Unavailable
Recipient not available or incorrect contact number
Restricted Area
Delivery location not serviceable
COD Not Paid
Payment not made at the time of delivery
Moved Address
Recipient has moved from the provided address
After 3 Attempts
Order will be cancelled and returned to us
Note
Delivery times are counted in business days and exclude weekends and public holidays. Delays due to weather, festivals, or logistics disruptions may occur — we appreciate your patience in such cases.
Returns
Changed your mind? No questions asked.
Timeframe
7 days from the date of delivery
Step 1
Log in to your account at houseofminimal.in
Step 2
Go to My Orders → Select the order → Click Return Product
Unworn
Product must be unused, unwashed, and undamaged
Tags & Seals
All original tags and seals must be intact
Original Packaging
Return in the packaging it was delivered in
Reverse Shipping
₹150 deducted from your refund per shipment
Wallet Refund
No reverse shipping charge if you choose HOM Wallet refund
COD Fee
COD charges paid at the time of order are non-refundable
When
If your PIN code is not serviceable for reverse pickup
How
You can ship the product to us directly
Damaged / Defective / Wrong Product?
Report within 24 hours of delivery with photographs and video to support@houseofminimal.in. If your package arrives with a broken seal, do not accept it — record an unboxing video and contact us immediately.
Exchanges
Wrong size? We'll sort it out.
Size
Same product, different size — subject to availability
Colour
Not available for exchange
Different Product
Not available. Please return and place a new order.
Eligibility
Items must be unused, unwashed, undamaged, in original packaging with tags and seals intact
Timeframe
7 days from the date of delivery
Step 1
Log in to your account at houseofminimal.in
Step 2
Go to My Orders → Select the order → Click Exchange Product
Note
Exchanges are only available for size changes on the same product. For a different colour or product, please initiate a return and place a new order.
Refunds
Your money back. Simply.
COD Fee
COD charges are non-refundable on all returns
Reverse Shipping
₹150 deducted from refunds to original payment method
Wallet Refund
Full amount credited (excluding COD fee) — no reverse shipping deduction
Prepaid Orders
Refunded to original payment source within 5–7 working days after processing (1–2 working days post item receipt)
COD Orders
Refunded to the bank account details you provide within 7 working days of verification
Wallet Refunds
Credited within 2 working days after the return is received
Wallet Refunds
Cannot be reversed to a bank account once credited
Exchanged Orders
If you request a refund on an exchanged order, it will be credited to your HOM Wallet as the full product amount
Why choose Wallet refund?
No reverse shipping deduction. Faster credit. Use it on any future order — no expiry.
Cancellations
Plans changed? Cancel before we ship.
Before Dispatch
Cancellable. Go to My Orders in your account and cancel directly.
After Dispatch
Cannot be cancelled. You can return it after delivery instead.
Prepaid Orders
Full refund to original payment method within 5–7 business days
COD Orders
No charge — order is simply voided
When
If an item goes out of stock after you've ordered
What Happens
We'll notify you immediately and process a full refund
Tip
Orders placed before 2 PM on weekdays are dispatched the same day. Cancel early if you need to.